Our Platform
Our managed e-commerce platform offers a secure, feature rich, scalable and intuitive solution tailored for your business. We provide a turn-key e-commerce platform, fully populated and optimised online catalogue with supporting information.
"turn-key"
A term which describes a complete system (hardware and software) which can be used for a specific application without requiring further programming or software installation. The user can just "turn the key" (switch it on) and use it.
Our experienced team will support, manage and optimise the performance of your turn-key store to improve sales and give you time to focus on your core business.
Our on-demand, managed, turn-key ecommerce platform has all the features you expect in an enterprise retail solution:
Advanced Store Front
- Bespoke, branded store front
- Store catalogue populated by our team of copywriters & photographers
- Extensive product catalogue navigation options
- Advanced photo navigation and video support features
- Advanced text search functionality
- Advanced product selection by category, price, use, material etc
- Intuitive, user friendly design
- Designed with accessibility in mind for visually impaired users
- Multi-Currency and multi-lingual support
- Search engine friendly architecture
- Metric and imperial measurements shown
- Comprehensive shopping FAQs, guides, payment and shipping information
Process Online & Offline Payments
- Real time credit card processing
- Verified by Visa & MasterCard SecureCode integration
- Thawte or VeriSign certification
- PayPal integration
- Fraud screening and security
- Fraud blacklisting by credit card, email, IP, address or name name
- Risk scoring system uses over 30 factors to determine order risk
- Integration with all major payment providers around the globe
- MOTO (Mail Order / Telephone Order) transaction support
- Group purchasing power reduces cost of credit card transactions
Efficient Order Processing
- Efficient & intuitive order processing system
- Batch packing list and invoice printing
- Automatic invoice, address and return label generation on one A4 sheet
- Full order status tracking for the customer and merchant
- Real time warehouse performance stats
- Template wizards for verification emails, returns and exchanges
- Backorder notification system
Customer Management
- Customer wish list
- Newsletter marketing
- Order history
- Loyalty scheme
- Discount codes
- Incentive management including free shipping and gift incentives
- Order notes, action audit trails and customer relationship tools
Inventory Management
- Live stock management system
- Cost of good and stock holding reported by the system in real time
- System automatically identifies slow and fast moving lines and adjust stock holding accordingly
- Automated purchase order generation by supplier
- Historical sales data used to predict sales trend and hold optimal stock figures
- Manual and automated complimentary product cross selling
- Stock movement reports with graphics and real time report generation
Shipping & Logistics
- Integrated online tracking
- Volumetric and weight specific shipping calculations offer the most efficient shipping rates to customers
- Automated dispatch notification with tracking details
- Barcode dispatch and tracking system for ease of operation
Reporting & Accounting
- Full management reporting on stock, product sales, database customers, website activity
- Real time reports based on time frames, product categories, geographic and demographic criteria
- Profit margin and tax calculation reports
- Integration with Sage and other accountancy packages
Hosting & Security
- Hosted in one of our fully managed hosting facilities in Europe, UK or US
- Hosted on Dell hardware with 4 hour replacement guarantees
- Cisco physical firewall protection with 24 hour onsite support
- Secure SSL encryption for sending sensitive information
- Multilayered physical, network and application level security
- 24 hour on site server management and support
- Daily offsite backups
- Scalable as the business grows or during peak seasons
- Ongoing support & training
|
Printable Documents
 Basic Overview of the Merchant Venture Service
Detailed Overview of the Merchant Venture Service
(Use the free Adobe Reader to view PDF files)
YouKnowIT.com Launched
You Know IT offer a fantastic range of coloured contacts, fancy dress contact lenses, freaky halloween contact lenses and costume contact lenses for any occasion.
Visit YouKnowIT.com »
BeltMe.co.uk Launched
BeltMe offers an incredible selection of belts and belt buckles to complete any outfit. Offering over 1,000 belts, buckles & accessories for women, men and children.
Visit BeltMe.co.uk »
FashionAddict.com.au Launched
Fashion Addict is an exciting Australian based company with a huge fashion focus, dedicated to bringing the latest and greatest range of products including top makeup brands at substantially lower prices, beauty products and a fantastic collection of fun and fabulous fashion accessories.
Visit FashionAddict.com.au »
Cheap-Perfume.co.uk Launched
Cheap Perfume is the place to find original discounted perfume, cologne, aftershave and skincare products. With a choice of over 2,000 products this is one of our first sites to fully utilise our 360 degree photography service.
Visit Cheap-Perfume.co.uk »
Client Testimonials
"Merchant Venture has proven to be an invaluable partner in our online business! The speed and the quality of work are exceptional; our requirements have been exceeded by the eCommerce platform and the ongoing support offered by the team is second to none."
Managing Director, SativaBags.com
Want to Know More?
Speak to our eCommerce advisors to see how Merchant Venture can help your business.
Call 0845 4 300 317 or email
enquiries@merchantventure.com
|
