Our Platform
Our managed e-commerce platform offers a secure, feature rich, scalable and intuitive solution tailored for your business. We provide a turn-key e-commerce platform, fully populated and optimised online catalogue with supporting information.
"turn-key"
A term which describes a complete system (hardware and software) which can be used for a specific application without requiring further programming or software installation. The user can just "turn the key" (switch it on) and use it.
Our experienced team will support, manage and optimise the performance of your turn-key store to improve sales and give you time to focus on your core business.
Our on-demand, managed, turn-key ecommerce platform has all the features you expect in an enterprise retail solution:
Advanced Store Front
- Bespoke, branded store front
- Store catalogue populated by our team of copywriters & photographers
- Extensive product catalogue navigation options
- Advanced photo navigation and video support features
- Advanced text search functionality
- Advanced product selection by category, price, use, material etc
- Intuitive, user friendly design
- Designed with accessibility in mind for visually impaired users
- Multi-Currency and multi-lingual support
- Search engine friendly architecture
- Metric and imperial measurements shown
- Comprehensive shopping FAQs, guides, payment and shipping information
Process Online & Offline Payments
- Real time credit card processing
- Verified by Visa & MasterCard SecureCode integration
- Thawte or VeriSign certification
- PayPal integration
- Fraud screening and security
- Fraud blacklisting by credit card, email, IP, address or name name
- Risk scoring system uses over 30 factors to determine order risk
- Integration with all major payment providers around the globe
- MOTO (Mail Order / Telephone Order) transaction support
- Group purchasing power reduces cost of credit card transactions
Efficient Order Processing
- Efficient & intuitive order processing system
- Batch packing list and invoice printing
- Automatic invoice, address and return label generation on one A4 sheet
- Full order status tracking for the customer and merchant
- Real time warehouse performance stats
- Template wizards for verification emails, returns and exchanges
- Backorder notification system
Customer Management
- Customer wish list
- Newsletter marketing
- Order history
- Loyalty scheme
- Discount codes
- Incentive management including free shipping and gift incentives
- Order notes, action audit trails and customer relationship tools
Inventory Management
- Live stock management system
- Cost of good and stock holding reported by the system in real time
- System automatically identifies slow and fast moving lines and adjust stock holding accordingly
- Automated purchase order generation by supplier
- Historical sales data used to predict sales trend and hold optimal stock figures
- Manual and automated complimentary product cross selling
- Stock movement reports with graphics and real time report generation
Shipping & Logistics
- Integrated online tracking
- Volumetric and weight specific shipping calculations offer the most efficient shipping rates to customers
- Automated dispatch notification with tracking details
- Barcode dispatch and tracking system for ease of operation
Reporting & Accounting
- Full management reporting on stock, product sales, database customers, website activity
- Real time reports based on time frames, product categories, geographic and demographic criteria
- Profit margin and tax calculation reports
- Integration with Sage and other accountancy packages
Hosting & Security
- Hosted in one of our fully managed hosting facilities in Europe, UK or US
- Hosted on Dell hardware with 4 hour replacement guarantees
- Cisco physical firewall protection with 24 hour onsite support
- Secure SSL encryption for sending sensitive information
- Multilayered physical, network and application level security
- 24 hour on site server management and support
- Daily offsite backups
- Scalable as the business grows or during peak seasons
- Ongoing support & training
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Printable Documents
 Basic Overview of the Merchant Venture Service
Detailed Overview of the Merchant Venture Service
(Use the free Adobe Reader to view PDF files)
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JewelleryWorld.com is a brand new online store for diamond & gemstone jewellery. Offering big savings on diamond jewellery, this site features extensive product videos.
Visit JewelleryWorld.com »
SexToysHQ.com Launched
SexToysHQ.com currently offers over 2,000 high quality adult accessories, by the end of the year this number will grow to 5,000!
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ScarfWorld.com Launched
Our latest project to go live is scarfworld. The site boasts over 3,000 products including pashmina scarves, silk scarves, shawls, wraps & stoles , bandanas, chiffon scarves, plain scarves and more!
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ScentedCandleShop.com Launched
The site has launched with over 500 products which include Yankee Candles, Price's Candles, scented housewarmer jar candles, votive sample candles, multi-wick candles and more .
Visit ScentedCandleShop.com »
We Have Moved!
Our move to our new offices in North West London is complete.
New Address Details »
Client Testimonials
"Merchant Venture has proven to be an invaluable partner in our online business! The speed and the quality of work are exceptional; our requirements have been exceeded by the eCommerce platform and the ongoing support offered by the team is second to none."
Managing Director, SativaBags.com
Want to Know More?
Speak to our eCommerce advisors to see how Merchant Venture can help your business.
Call 0845 4 300 317 or email
enquiries@merchantventure.com
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