Detailed Overview of Our Service

Our experienced team of programmers, designers, online marketers and project managers will implement the branded look and feel on the website, populate the online product catalogue or import from a legacy system, upload the product support information, personalised e-mail promotions, integrate payment gateways and banking systems, optimise and promote your website in the search engines and get you up and trading online without sending you a single bill.

We take care of the website development and IT infrastructure required to run the website, bandwidth, server licensing costs, ongoing maintenance, future development, hosting and online marketing management.

Below is a summary of our roles during the development and running of your online store.

Domain Name Choice

The domain name plays an important role in the success of your online business. Our team will analyse your target markets, competition and popular search terms used to find your services or products. Using this information we will then help you find the right domain for your business.

Migration from Legacy Systems

We can migrate your existing website onto our advanced platform without any downtime or loss of existing search engine positions. Product data, customer data and other elements can all be preserved and imported into our system.

Domain, Email and eCommerce Store Managed Hosting

We provide a fully managed hosting service for your online store. We setup and manage all aspects of your hosting the website, email accounts, payment gateways, SSL certificates, backups etc.

Our servers our hosted in secure data centres in the UK, Europe and USA. We exclusively use Dell and Cisco hardware. All websites are monitored 24 hours a day and onsite engineers are on hand to resolve any problems.

Payment Gateway & Merchant ID Setup

We guide you through the process of setting up you internet merchant account and integration with online payment providers. Alternative payment options like PayPal, invoice payments and Google checkout can also be implemented.

We have established relationships with major eCommerce providers and will be able to minimise your order and credit card processing costs.

SSL Certificate Setup

Having a digital SSL certificate is one of the most important elements of any ecommerce store. The certificate allows secure transfer of information between the user and the eCommerce system.

Our team will guide you through the application process to ensure there are no hassles or delays during the business verification process.

Website Branding

Our design team will work with you on implementing the right look and feel for your website. The logo, colour scheme, product banners, promotion banners and other design elements will be professional designed to maximise the impact on your potential customers.

Online Catalogue Population

Our support team will fully populate your online catalogue with your products. Depending on your requirements we can take custom photos of all your products, write effective sales copy and organise your catalogue into logical categories. All content will be written and optimised for the best results in search engines. We also have the facilities to create video infomercials for your product ranges.

Whether you have 10 or 10,000 products, our team will take care of all initial and ongoing product management on the website.

Website Information Population

In addition to populating the online catalogue, out team will upload supporting information about your company and products. This can include background information on your products, materials etc.

Our eCommerce platform already comes pre-built with a Frequently Asked Questions database, extensive terms & conditions, privacy statement, payment information, shipping information. All of this will be customised specifically for your business.

System Testing and Evaluation

With all IT systems, testing is a critical part of any successful project. We use a combination of human and computer test to evaluate all aspects on the final website. User experience, speed, performance under load, search engine optimisation and many other elements are thoroughly tested and evaluated before the website is released to the public.

Documentation & Training

Our back-end and front-end systems are intuitive and very easy to use. We will provide full on-site or remote training. Comprehensive documentation and process manuals are also provided.

Once you are up and running we are always on call during business hours to deal with any queries by phone or email.

Search Engine Optimisation

Our existing customers generate over 70% of sales and leads via search engines. Our marketing team will continually monitor and optimise your search engine performance. The aim to dominate the search engine positions which are most relevant for your product.

Online Marketing

In addition to our search engine optimisation the marketing team will implement affiliate systems, PPC campaigns, product data feeds for price comparison sites like Froogle.

We will be continually analysing and improving your search engine performance and the performance of all online marketing activities.

Ongoing Support & Development

As your store expands we will continually work on developing new features and improvements to your site. Any technical issues will be resolved by our team and all hosting/IT management requirements will be handled by us.

Telephone and email support is available during business hours for all customers with any queries relating to the eCommerce platform.

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Basic Overview of the Merchant Venture Service

Detailed Overview of the Merchant Venture Service

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We Have Moved!

Our move to our new offices in North West London is complete.
New Address Details »

Client Testimonials

"Merchant Venture has proven to be an invaluable partner in our online business! The speed and the quality of work are exceptional; our requirements have been exceeded by the eCommerce platform and the ongoing support offered by the team is second to none."
Managing Director, SativaBags.com

Want to Know More?

Speak to our eCommerce advisors to see how Merchant Venture can help your business.

Call 0845 4 300 317 or email
enquiries@merchantventure.com